Terms of service

Last updated: October 18, 2026

1. Overview

This website is operated by Orlivia ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service. Please read them carefully. If you don't agree, please don't use the site.

2. Online store

By placing an order, you confirm that you are at least the age of majority in your state of residence and that the information you provide is accurate. Our store is powered by Shopify, which provides the platform that lets us sell to you.

3. Products and use

Our products are personal care and relaxation devices. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or condition. Results and sensations vary from person to person. Please read the user manual before use. Micro-current models are not recommended for people with a pacemaker or other implanted electronic device, during pregnancy, or on broken or irritated skin. If you have a medical condition, consult a healthcare professional before use.

4. Prices and availability

Prices are shown in US dollars and may change without notice. We try to display products, colors and descriptions as accurately as possible, but slight variations may occur. We reserve the right to limit quantities, refuse or cancel any order, for example in case of a pricing error or suspected fraud. If we cancel an order you've already paid for, we'll refund you in full.

5. Payment

Payments are processed securely through our checkout. We do not store your full card details.

6. Shipping, returns and refunds

Shipping times and our return policy are described in our Shipping Policy and Refund Policy, which form part of these Terms.

7. Intellectual property

All content on this site, including text, images, logos and design, belongs to Orlivia or its licensors and may not be copied or used without permission.

8. Limitation of liability

To the fullest extent permitted by law, Orlivia is not liable for indirect, incidental or consequential damages arising from the use of our site or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

9. Privacy

How we handle your personal information is explained in our Privacy Policy.

10. Changes

We may update these Terms from time to time. The version posted on this page is the one that applies.

11. Contact

Questions about these Terms? Reach us through our contact page.